Forum Discussion

yrie3cp8ryvm's avatar
yrie3cp8ryvm
Rising Newcomer
6 months ago
Solved

Hero of All Heroes” task not progressing after exchanging heroes

Hi EA Team,

I’m having a problem with the Hero of All Heroes quest in the Heroes Chronicles event.
Earlier, I had unlocked Eden Hazard and Jaap Stam from the first batch of heroes, but I accidentally exchanged them.

Now the quest is stuck and not progressing, even though I own other first-batch heroes.
Can you please help me restore the progress or mark the task as completed since I had already unlocked those heroes earlier?

My User ID: [removed - for account safety]

Thank you very much! 🙏

  • Hey there, I’m really sorry, but we’re not able to restore players that have been exchanged or sold. I understand this can be frustrating, but we have to stay fair for everyone. 

1 Reply

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    6 months ago

    Hey there, I’m really sorry, but we’re not able to restore players that have been exchanged or sold. I understand this can be frustrating, but we have to stay fair for everyone.