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kaaheer4's avatar
kaaheer4
Rising Newcomer
4 months ago
Solved

I am facing an issue with FC Mobile

Hello EA Support Team,

 

I am facing an issue with FC Mobile where I am unable to log in due to the following message:

 

"Account Suspended [0x00102710] – Your account has been banned for a number of hours."

 

I kindly ask you to review my account, as I have not committed any violations nor used any illegal tools or third-party apps.

 

Account Information:

 

In-game name: Syemen

 

Device: Android

 

Country: Yemen

 

Issue date: 27/11/2025

 

 

Please help me lift the suspension on my account or clarify the reason for it.

Thank you for your assistance.

  • kaaheer4​ 

    We have a specific process for ban appeals. If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in the following link:

    How do I appeal a ban

    Thanks.

1 Reply

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    4 months ago

    kaaheer4​ 

    We have a specific process for ban appeals. If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in the following link:

    How do I appeal a ban

    Thanks.

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