Forum Discussion

VMegatola's avatar
VMegatola
Seasoned Newcomer
20 days ago

I am unable to successfully purchase Hakimi 109.

I am unable to successfully purchase Hakimi 109.

4 Replies

  • Thanks for reaching out.

    Could you share a bit more detail about what you mean by being unable to successfully purchase? For example, are you seeing any error message?

    In the meantime, I’ll share our payment troubleshooting guide here. Please try the steps listed there and let me know if the issue continues afterward.

  • EA_LunardustCat's avatar
    EA_LunardustCat
    Icon for Community Manager rankCommunity Manager
    2 days ago

    Hi, it’s been a while since I last heard back from you. Just wanted to check whether the issue has been resolved on your side.

  • VMegatola's avatar
    VMegatola
    Seasoned Newcomer
    1 day ago

    I am able to purchase Hakimi 109, but I've waited almost 4 weeks for my payment offer to be accepted.

    There is no error message everything is fine.

    It's just that offer I make is always never accepted in order to purchase.

    I have been trying for quite some time now.

    Like I've said the longest I've waited is 4 weeks.

  • VMegatola's avatar
    VMegatola
    Seasoned Newcomer
    1 day ago

    This is what I am referring to. Kindly see screen shot attached.