Forum Discussion

gffdffgggfdd's avatar
gffdffgggfdd
Newcomer
6 days ago

I baught teh star pass but didnt recieve it

I baught teh star pass for 14.01 usd today, the transaction went through, but I was not given the star pass. Why is this happening and what is the fix ?

1 Reply

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    5 days ago

    Hi there! Have you tried fully closing and restarting your game, as well as your device? Also, make sure that you are logged into your store account.