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EA_Pulsar
Community Manager
7 months agoHey, @Kaio1241, Could you please provide more details about the issue with your account? Let us know the specific item that was purchased and describe the error that occurred. Is this related to FC 24? Also, which platform are you using?
EA_Pulsar
Community Manager
7 months agoPlease restart your device and clear the cache to help synchronize your account. Check to see if you still have any other pending transactions in your purchase history.
In case of any further issues, please contact us in-game for help with this; thanks.
https://help.ea.com/en/help/ea-sports-fc/find-your-fc-mobile-user-id/
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