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2uyp35rzxsrl's avatar
2uyp35rzxsrl
Rising Newcomer
1 day ago

Triple Formula Moments: Alvarez Claimed Without Confirmation

Hello EA Sports so actually what happened was I was in the main tots event . the triple formula event so in that I use my 116 +tag ,attack tag and I click on moments and I selected the La Liga league and then I just click on claim and it did not gave me the second confirmation page and just me alvarez automatically :( I was trying to see the options 

 

7 Replies

  • ze3nepba4kcw's avatar
    ze3nepba4kcw
    Rising Newcomer
    1 day ago

    Me too. I was checking out if players like Antony gyokeres would be present . Please compensation. We don't need 3 drafts . We only need the 116+ tag. We will even return 500 tags which we used to exchange alvarez. We infact will even give 1k star signing shards. Please eagive us the 116+ tag Please

     

  • I accidentally exchanged my 116+ LaLiga tag in the triple exchange formula moment section while trying to preview the rewards. Clicking claim lets me view the possible rewards that I can get first, but this time it instantly exchanged the card, and I spent a long time grinding for that token and meant to use it for LaLiga 116 attacker. I didn’t want to get that; I just wanted to see what was in the moments section. Is it possible to reverse the token and take away my tokens  getting from Alvarez because instead of previewing it which was my intent, it just instantly bought it and I was wondering if I could get the 116 refunded?

    pls

  • wg158lf02geq's avatar
    wg158lf02geq
    Rising Novice
    18 hours ago

    Bro me too!!! They could have at least have had confirm pick. I thought more players would pop up like every time you press claim any other time. I accidently claimed alvares man ive waiting so long for that badge im sick rn. Take this 116 alvares and give me my 116 badge back 😭 This mistake should have been anticipated when you have it where every other section pressing claim brings up players and had a double confirmation to avoid this exact thing from happening accidently !

  • wg158lf02geq's avatar
    wg158lf02geq
    Rising Novice
    18 hours ago

    Just got my 116+ badge and while trying to see of there were any more moments players after pressing claim it instantly claimed alvarez which was not my intention. Every other time pressing claim brings up players menu. Why wasnt there any double confirmation to this action? I would like my 116+ badge back please and yall can take back Alvarez. Ive waited so long for that badge and did not intend to claim this alvarez player item.

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    10 hours ago

    Thanks for sharing your feedback with us. I’ve passed these reports along to the game team for review, including the concerns around the claim flow and lack of confirmation.

  • I also posted about this exact situation happening. I am hoping they are able to see this and fix it. It’s frustrating when we work to get rewards and they are completely wasted because of a bug. 

  • Yup been posting about this everywhere including here im so upset. Grinded so long for that 116+ tag man. Super decieving when every time you press claim the secondary menu pops up even when only one player is shown. I just wanted to see if there were any more player options and did what ive always did. Biggest mistake ever smh. With The way its set up that you have to press claim to view player options, every last one should have a secondary confirmation pop up causs even if you accidently touched the claim button your screwed and out 116+/moments tag.