I can't but anything

I am contacting you regarding Support Message 20005. This issue has persisted for a year. I have already verified my Google Play account, the region is correct (Poland), and my identity is verified.

Importantly, payments work perfectly in other games like Brawl Stars, so the issue is not with my Google account or Paysafecard. It seems to be a specific block on my EA account, possibly related to age settings or a synchronization error on your side. Please check my account and unlock the possibility to make purchases.I AM 21 years old maybe I chose wrong age.Plis help meee.