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afnw7yjv7hdq's avatar
afnw7yjv7hdq
Newcomer
3 months ago

I did not receive chronicles reward

I did not receive my portugal crohnichle reward after the first match and I am not able to play the second match also

1 Reply

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    3 months ago

    Hi afnw7yjv7hdq​

    afnw7yjv7hdq wrote:

    did not receive my portugal crohnichle reward after the first match

    I'm sorry to hear that. Sometimes it can take 24hrs for content to appear in game. Could you give it 24hrs and check if it comes through then? 

    afnw7yjv7hdq wrote:

    I am not able to play the second match also

    Hmmm, I wonder what might be happening there... Could you share a bit more? Are you getting an error message when you try to play the second match? Is the game booting you out? Can you pop up a screenshot of what you're seeing?

    - EA_Lanna