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0c5j1kcdqqtg's avatar
0c5j1kcdqqtg
Rising Newcomer
13 hours ago

I have bug

I have a problem with buying fc points because when I try to buy it, it tells me that I have to log in to the application account, I don't know what it is but I have a Facebook account and an Ea account connected

I would like to ask for an explanation why this is not working for me. 

Sorry for the mistakes, it's in the translator 

1 Reply

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    8 hours ago

    Hey there. Could you please confirm where you’re seeing this error: in-game or on the FC Mobile Webstore page?

    Also, please try the following:

    • Open the store app on your phone and check if you need to log in again.
    • In-game, make sure you’re signed into the correct account.
    • If needed, go to Settings and select the correct login option for the linked account.

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