Forum Discussion

d7behsgwqyby's avatar
d7behsgwqyby
Newcomer
3 months ago

I haven't received purchased utoty ticket

Hi

i purchased a utoty ticket for the draft and it took my gems and did not give me a ticket

please if you can refund me or give me a ticket that would be great

CM: Edited to update thread title to include more context

2 Replies

  • Maybe you bought regular draft ticket for 3k gems?

    Contact customer support in game for purchase not received

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    3 months ago

    We can’t review your account, issue refunds, or restore items here on the forums. However, as mentioned above, the support team can review your account logs if you have any doubts about what happened with the purchase.