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10153448stiu's avatar
10153448stiu
Newcomer
23 hours ago

I paid for it, but I couldn't pay for it.

I paid for it, but I couldn't pay for it.What do I have to do to lose free money?

 

1 Reply

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    8 hours ago

    Hey 10153448stiu​.  To make sure we understand this correctly, was there an error during the payment transaction that prevented it from completing, or are you still waiting for the transaction to go through? Either way, you can follow this guide on our forum for more instructions on how to handle this situation. 

    Missing or Failed Purchases