Inbox Bug - Rewards Notification
I received a bug compensation and can’t claim it even if it’s in my inbox.
CM: Edited thread title to provide additional context.
Forum Discussion
Subject: Unable to Claim 3rd Anniversary Milestone Celebration Rewards
Dear EA Support Team,
I am facing an issue in EA SPORTS FC Mobile. I received the announcement about the 3rd Anniversary Milestone Fix & Celebration Rewards, which includes 3 Draft Vouchers, 3,000 Gems, and 300 Star Shards.
However, I am unable to claim these rewards. The Item Pack does not respond when I tap it, and the Receive All button is greyed out.
I have tried reopening the game, but the issue still persists. Please investigate this problem and help me claim my rewards.
I have attached a screenshot of the issue for your reference.
Thank you for your support.
Regards,
FC Mobile Player
Yes, having the same issue. I've lost my own post-id but here's another link with the same issue !Ping admin.
https://forums.ea.com/discussions/fc-mobile-bug-reports-en/inbox-bug---rewards-notification/13790446