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ugiz9b5hz2nh's avatar
ugiz9b5hz2nh
Seasoned Newcomer
2 days ago

Re: Inbox Bug - Rewards Notification

Subject: Unable to Claim 3rd Anniversary Milestone Celebration Rewards

Dear EA Support Team,

I am facing an issue in EA SPORTS FC Mobile. I received the announcement about the 3rd Anniversary Milestone Fix & Celebration Rewards, which includes 3 Draft Vouchers, 3,000 Gems, and 300 Star Shards.

However, I am unable to claim these rewards. The Item Pack does not respond when I tap it, and the Receive All button is greyed out.

I have tried reopening the game, but the issue still persists. Please investigate this problem and help me claim my rewards.

I have attached a screenshot of the issue for your reference.

Thank you for your support.

Regards,

FC Mobile Player

1 Reply

  • gks7xgd4yrah's avatar
    gks7xgd4yrah
    Seasoned Newcomer
    2 days ago

    Yes, having the same issue. I've lost my own post-id but here's another link with the same issue !Ping admin.

    https://forums.ea.com/discussions/fc-mobile-bug-reports-en/inbox-bug---rewards-notification/13790446

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