iPhone X Possible Memory Leak
I can’t even stay in the main menu for about ~1 minute without crashing. However, when i DO manage to get in-game (eg. Challenge Mode, vs AI), it has a lower chance of crashing but, it will stutter. ...
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EA_Pulsar
Community Manager
Community ManagerThank you for reporting this issue and for the detailed information provided. I'll share your report with the team.
If anyone else is experiencing similar issues, please reply with:
- Device model
- OS version
- Game modes affected
- How often the crashes occur
- Whether the device becomes unusually hot while playing
Additional details can help us better investigate the issue.
Device: iPhone X
OS: iOS 16.7.16
Game Modes Affected: Challenge Mode Matches, Event VS AI matches, Chronicles—practically every vs AI match. (Division Rivals are untested.)
Not connected to the issue: Main Menu (even when idle), looking at squad, looking at the market, and looking into the Graphics settings menu.
How Often it Occurs: Inconsistent, but always happens under a minute. Otherwise, it will stutter badly.
Thermal/Heat: Yes, it does get unusually hot about 52 seconds into gameplay if I somehow manage to get into a match before a crash. I handle the heat by lowering the brightness and using the 'Reduce White Point' setting within the iPhone's Accessibility settings, which manages the temperature fine, but the game still stutters/crashes.