Forum Discussion

vvd9glcaptte's avatar
vvd9glcaptte
Newcomer
3 days ago

Issue redeeming rewards in FC Mobile

Hello, I wanted to get in touch to find out why, when I redeem a code on the website, the reward doesn't show up in my in-game mailbox in FC Mobile.

1 Reply

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    10 hours ago

    Hi there. This usually happens when a different EA Account is used on the redemption website than the one linked to FC Mobile. Please try signing in with another email address and make sure it matches the EA Account connected to your game.