Forum Discussion

nv5m7hfm2e2z

Newcomer

1 month ago

Solved

it says code is invalid when trying to redeem it

idk if it’s some kind of bug or something but when i try to redeem a gift card code it just doesn’t work says invalid

ios

EA_Pulsar
1 month ago
Are those codes showing as EA Gift Cards or Origin Gift Cards? Could you please reach out to our EA Help team so they can check your EA Wallet and verify whether the code is valid?

EA_Pulsar

Community Manager

1 month ago

Are those codes showing as EA Gift Cards or Origin Gift Cards? Could you please reach out to our EA Help team so they can check your EA Wallet and verify whether the code is valid?

faebear

New Novice

1 month ago

they are origin gift cards but show as EA gift cards and are being recognized again. i have tried to reach out multiple times but i have just been told to go back to the store where i got them.