oqif32i0el92
11 hours agoNewcomer
Item not received
Hello,
It has been over 12 hours and I still have not received my Premium Star Pass.
The purchase is confirmed in the App Store, but it is not activated in the game.
Please check my case and resolve this issue as soon as possible.
Order ID: MK5Y7J4NV7
Thank you.
Hey oqif32i0el92,
Sometimes it can take up to 24 hours for your purchase to be reflected in-game. If you still don't have your pass by then, I'd recommend gathering your proof of purchase and reaching out to our live support team via the in-game help option.