[Known issue] Weekly Quest Bug - Weekend Challenge Not Registering

And 3 week bug now

2 weekends I've not got my 30 shards x2 or my 200 rank up points x2 any chance this will be sorted soon as another quest is on now and I've done everything bar the weekend challenge and I know for a 100% fact that will go wrong for a 3rd time on the trot.

Same here

Same here and still last Weeks rewards have not been distributed.

I have not received the 20 shards and 200 rank up tokens in the quest after completing the weekend challenge pls ea fix this bug and give my reward

Pls ea I completed my weekend challenge since last weekend but didn't get either my 30 shards or 200 rank up tokens.

I hope you fix this bug and pls give me my reward I really need those shards

I guess we're not going to get the rewards for the week 3 quests. And it's probably going to be the same this week 

Its happend again this week. Why qe didnt got rewarded the 20 shards?

Are we getting a reward for the weekly quest being broken with the join a weekend challenge. In week 2 it was broken but I got the reward for it on the Thursday. In week 3 it was also broken but I haven't received anything for it

This is a joke. It’s one thing for bugs to occur — you’d think basic quality control would catch something this simple before it got pushed out publicly, but, whatever, it happened. So now the question is what is EA going to do about it? And it’s absolutely mystifying why they can’t seem to get their act together and deal with it properly, especially after the same issue has been going on for weeks.

1. Communicate with your customers — EA shouldn't be relying on users like dzrtr​ to be the main channel of information about the status of the issue. EA staff should be providing regular and clear updates on the situation directly to customers. They created these forums, so why not use them to disseminate regular updates instead of leaving us to speculate (and fume) about what is or isn’t being done?
2. Hold customers harmless — EA did the right thing in giving out compensation after the initial glitch. It should continue to do so, and it shouldn't make users wait or wonder whether compensation is forthcoming. Again, communication is key, followed by prompt action. All we want to know is that we won’t be harmed by missing out on rewards we earned simply because of a bug that EA has failed to fix. This business of leaving all of us to speculate for days on end — completely in the dark — is ridiculous. Folks will be much more understanding/forgiving of a bug if you deal with it in a transparent and forthright way. Conversely, customers have every right to get pissed off if they aren’t receiving clear communication or aren’t being dealt with fairly.

This isn’t rocket science. It’s Customer Service 101. All we need is for someone at EA to take the bull by the horns and do the right thing:  Reply to this thread with a status update and a commitment that all users will be held harmless (either through compensation gifts and/or fixing the bug outright). It’s as simple as that.