Hi atqia027khzp,
it's not a purchase it's the 10000 weekly league gems
Understood, the purchase history step wouldn't apply, but thank you for trying the rest of the troubleshooting steps.
As they haven't helped the content to come through, you may need to get in touch with our support team directly with your User ID. They'll do their best to help you with missing content.
- EA_Lanna
I have done all of these, it's not a purchase it's the 10000 weekly league gems that I haven't received this time.
Community ManagerHi atqia027khzp,
it's not a purchase it's the 10000 weekly league gems
Understood, the purchase history step wouldn't apply, but thank you for trying the rest of the troubleshooting steps.
As they haven't helped the content to come through, you may need to get in touch with our support team directly with your User ID. They'll do their best to help you with missing content.
- EA_Lanna
Community ManagerHey atqia027khzp, just checking in! Did you get sorted after touching base with our support team?
Community ManagerHi atqia027khzp, It looks like things have gone quiet here, so I'll close this thread for now. I hope you were able to get sorted with the support team. If you have new questions, please feel free to start a new thread.
Community ManagerCommunity Manager
