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5bqzgq37v4qm's avatar
5bqzgq37v4qm
Newcomer
4 months ago
Solved

Linked account not appearing when trying to redeem codes

I linked my FC Mobile account to Facebook, EA account and to play games but when I try to redeem any redeem code, it states that my FC Mobile account isn’t linked to all of the above.

  • Hey there. Please ensure you’re using the same EA account in both in-game and on the website. Log into the game with your EA account, then open the website in a new incognito/private browser tab and sign in using the exact same email/EA account details.
    Your Facebook profile may be registered with a different email address. 

1 Reply

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    4 months ago

    Hey there. Please ensure you’re using the same EA account in both in-game and on the website. Log into the game with your EA account, then open the website in a new incognito/private browser tab and sign in using the exact same email/EA account details.
    Your Facebook profile may be registered with a different email address. 

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