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wlv9ya3fjj40's avatar
wlv9ya3fjj40
Seasoned Newcomer
1 day ago

Login failed - error 0x00000001

I have a problem with a login failure error appearing in Fc

 When I open the game for the first time

CM: Edited thread title to add more context. 

3 Replies

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    18 hours ago

    Hi there. Thanks for reporting this error, and welcome to our forums! To help us investigate this login failure, would you mind sharing a bit more information about your device? Please let us know:

    • Your device name and model
    • The exact OS version installed on it
    • Your country or region
    • Your connection type (are you playing on Wi-Fi or a mobile data connection?)

     Thanks for your help!