Forum Discussion

Rising Rookie

1 month ago

Solved

Major Bug: TOTW 26 Players Not Showing in Extra Time Token Exchange

I am facing a frustrating technical issue where none of my TOTW 26 players (including high OVR cards like Ronaldo and Bellingham) are appearing in the Extra Time Token Exchange, even though they meet all requirements.

I have already verified the following:

All players are UNLOCKED (No lock icon).

All players are REMOVED from all lineups (Active and Bench).

I am using the correct filters for Program: TOTW 26.

Despite these steps, the exchange list remains empty. This seems to be a database synchronization error or a specific glitch with TOTW 26 cards.

This is not the first time I've reported technical issues. The investigation should have started with the CPU logs I provided previously, but the case was closed instead. I hope the Dev team can actually look into the technical data now and fix this bug.

Attached is a video/screenshot showing my club full of these players while the exchange screen shows "No players available."

Fix this ASAP!

android

EA_Pulsar
1 month ago
The issue has already been resolved. Thanks, everyone, for your support while the team was working on this.

30 Replies

EA_Pulsar
Community Manager
1 month ago
Thanks everyone for the reports and all the helpful details. I’ve shared this with the team to review, and I’ll post an update here if I receive any information.
29gaxcs85dwx
New Novice
1 month ago
i am also facing this issue all my TOTW and UEFA Prime players cannot be seen in the ET exchange.
thus can i cannot exchange them for ET tokens.
before TOTY event yesterday i can see them and Exchange them for ET tokens.
EA please kindly fix this Major bug
29gaxcs85dwx
New Novice
1 month ago
i am also facing this issue all my TOTW and UEFA Prime players cannot be seen in the ET exchange.
thus can i cannot exchange them for ET tokens.
before TOTY event yesterday i can see them and Exchange them for ET tokens.
EA please kindly fix this Major bug
ma7245
Seasoned Newcomer
1 month ago
Same here
0f0f43a48e91f6a2
Seasoned Newcomer
1 month ago
Same, reported
https://forums.ea.com/discussions/fc-mobile-bug-reports-en/potm-players-not-appearing-in-et-exchange/13100170
dg15gc9g6c8n
Rising Rookie
1 month ago
I'm also can't find the totw player in exchange
dg15gc9g6c8n
Rising Rookie
1 month ago
Also coin exchange say the max is 112 ovr player but the max player appears is mbappe 111 ovr
dg15gc9g6c8n
Rising Rookie
1 month ago
Same here , notcing that totw players are missing I'm not sure of another kind but that what I noticed
gzkqoe0hihlg
Seasoned Veteran
1 month ago
Token 07 CLEARLY says it accepts 99 players for 2000 Token07, but there are no players visible for selection. Fix this!
0f0f43a48e91f6a2
Seasoned Newcomer
1 month ago
Bought 2 potm players for fc tokens, both 105 ovr and they are not appearing in my exchange -> extra time token 07 players list. Earlier, i got a 101 rivaldo and he appeared.