Dear EA Sports FC Mobile Support Team,
I am writing to report a serious issue with my EA Sports FC Mobile account after today’s game update.
My User ID is: removed
Since the update was completed today, I have been completely unable to play any Division Rivals modes, including:
Head to Head (H2H)
VS Attack (VSA)
Manager Mode
Every time I try to enter a match, the game fails to load properly, and after a while the match is automatically marked as expired or disconnected. Because of this issue, I cannot play Division Rivals at all.
I have already tried logging into my account on multiple devices, including:
Phone
Tablet
Laptop/emulator
However, the exact same issue happens on every device, so I believe this may be related to my account or the latest update.
I have been playing this game for 7 years, and this is the first time I have encountered such a serious problem. I sincerely hope EA can investigate and resolve this issue as soon as possible.
Thank you for your support and .
Best regards,
EA Sports FC Mobile Player
User ID: removed ( do not share publicly)
"That sounds incredibly frustrating, especially since you've tried switching devices and it still happens. Since it's happening across your phone, tablet, and emulator, it definitely points to an account-side sync issue or a server bug tied to today's update. Make sure you copy-paste this exact text into an official EA Support ticket via the in-game help menu or the EA Help website, as the community forums can't access your UID to fix account locks. Hope they patch it for you soon!"
