Forum Discussion

Newcomer

2 months ago

Solved

Missing the 'Sign In' or 'Link Account' option

My FC Mobile account is linked to Sign in with Apple (created May 9), but the game only shows Guest and no Sign in or Link Account option. Please restore my account.

ios

EA_Lanna
2 months ago
Hi 138ledri,

This can sometimes happen when your account is registered as underage. If you're not a minor, then there may be a mix-up with the date of birth entered. Our support team can help you age up the account if you contact them directly with your User ID and proof of age. Use the steps in the video below to contact them/

- EA_Lanna

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EA_Lanna
Community Manager
2 months ago
Hi 138ledri,

This can sometimes happen when your account is registered as underage. If you're not a minor, then there may be a mix-up with the date of birth entered. Our support team can help you age up the account if you contact them directly with your User ID and proof of age. Use the steps in the video below to contact them/

- EA_Lanna
EA_Lanna
Community Manager
2 months ago
Hey 138ledri, just wanted to swing by and see how things are going! Were you able to get in touch with our support team to have this looked into?

- EA_Lanna
EA_Lanna
Community Manager
2 months ago
Hey 138ledri,

As we've not heard back from you in a while, we're hoping that means the advice hit the mark and we'll close out this thread here.

Thanks for your post, and Happy Gaming o/

- EA_Lanna