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zs7vgn0vyw56's avatar
zs7vgn0vyw56
Seasoned Newcomer
1 day ago

my account banned

I bought the wrong item and wanted to buy a different one, so I requested a refund in order to purchase the item I actually wanted. After that, what happened next is that my account got banned.

3 Replies

  • zs7vgn0vyw56's avatar
    zs7vgn0vyw56
    Seasoned Newcomer
    1 day ago

    where can i appeal, so i can all do corectly

  • EA_mplsnow's avatar
    EA_mplsnow
    Icon for Community Manager rankCommunity Manager
    1 day ago

    Hey zs7vgn0vyw56​,  

    If you feel that an action was placed on your account incorrectly, please follow these steps to create an appeal so our Terms of Service team can take another look. Unfortunately, we're unable to make any changes or discuss account details here on the forums, but the ToS team will have the right tools and records to review this for you.

    After creating an appeal, feel free to keep an eye on your case history page, and the ToS team will reach back out once that review is complete. Thanks!

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