Forum Discussion

wir3096xycqo's avatar
wir3096xycqo
Newcomer
1 day ago

My Shop is completely blank

“My Shop is completely blank but everything else works. I already reinstalled the game and changed Wi-Fi. 
android
EA_Pulsar's avatar
EA_Pulsar
Icon for Community Manager rankCommunity Manager
16 hours ago

Hi! Sorry you're running into this issue with the Store on your account. Since you've already reinstalled the game and tested different Wi-Fi connections, let's try a few additional checks:

  1. If your device is using a language other than English, temporarily switch the device language to English (EN) and relaunch the game.
  2. Change your device's default web browser (for example, switch from Chrome to Edge, or Safari to Chrome) and then restart the game.
  3. Fully close FC Mobile and restart your device.
  4. If possible, test the same account on another device to see whether the issue follows the account.

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