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Ignacy2503_'s avatar
Ignacy2503_
Newcomer
3 days ago

My strange isue

Hello,I would like to report this bug were i want to buy ea points in ea fc mobile and there is a "-"sign on the price tag.When I click that it shows we an error that says "Sorry, the transaction eas not succesfull.Please login to your aplication store account and try again". So I want help from yall.

1 Reply

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    2 days ago

    Hey Ignacy2503_​ ! 
    Could you please try logging out and back into your Google Play Store account on your device?
    Make sure all updates are installed, then restart your device and try again.

    If the issue persists, please also try changing your phone’s language to English (if it’s currently set to another language) and test once more.

    Let us know if you still run into any problems!

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