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0ityb58beu28's avatar
0ityb58beu28
Newcomer
1 day ago
Solved

Needs refund if possible

  • My son bought a few things from this game; I was mistakenly unaware of this, but I just checked my bank details today and found out. I think he spent almost 100 dollars or more, so I want those things canceled and a refund issued.
  • Hi there. Sorry to hear about this situation. Unfortunately, billing and transaction refunds aren't something we can review here on the public forums. Please feel free to reach out to our support team directly through the in-game help menu or via EA Help so they can look into your account details and discuss the available options with you.

1 Reply

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    20 hours ago

    Hi there. Sorry to hear about this situation. Unfortunately, billing and transaction refunds aren't something we can review here on the public forums. Please feel free to reach out to our support team directly through the in-game help menu or via EA Help so they can look into your account details and discuss the available options with you.