Forum Discussion

Newcomer

2 days ago

Opening issue and match making issue

I am not supposed to open my game at first, I am not able to match making, and then I am uninstall the game and again install it but now game is not opening

ios

EA_Pulsar

Community Manager

2 days ago

Hi there — sorry you’re running into this issue. That error can happen for various reasons, and here are a few quick steps you can try first:

1. Force close FC Mobile, then restart your phone/tablet. 2. Restart Wi‑Fi/mobile data, or switch once between Wi‑Fi and mobile data, then reopen the game. 3. Clear the FC Mobile cache from your device settings. 4. Check your storage: make sure you have enough free internal space for the download to finish. 5. If it’s still happening, try other steps from this guide here. Mobile Troubleshooting Guide