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25brsxnc1rrp's avatar
25brsxnc1rrp
Rising Newcomer
4 months ago

Payment error

Hello EA Support,   I am unable to make in-game purchases in FC Mobile.   I am logged in with the correct Google Play account, and my payment method is active.     Support Message: 20005 | cZG1I...
android
crashing
EA_Pulsar's avatar
EA_Pulsar
Icon for Community Manager rankCommunity Manager
4 months ago

Hi there. Thanks for reaching out. Could you please share the exact error message you’re seeing when you try to make a purchase? If possible, feel free to add a screenshot to your post. It will help us understand what’s happening.

Also, have you tried making the purchase through the FC Mobile webstore instead?

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