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h8a9690bchht's avatar
h8a9690bchht
Rising Newcomer
3 days ago

Players missing

After the maintenance, i logged jn the game and some of my reserve player that ive been waiting to use for shard and extra time tokes dissappeard, only 2 players remained, i don't know what to do,bi logged out several times no changes

1 Reply

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    3 days ago

    Hi h8a9690bchht​,

    I'm sorry, we can't help with those cases on the EA Forums. If you're missing content you've paid for, and you've waited 24 hours for the gems to come through, please get in touch with the EA Help Support team asap. 

    Here's what you need to do:

    1. Allow 24hrs for the content to arrive. Sometimes it can take a bit to appear.
    2. Follow these steps to open a support team for help with FC Mobile cases.

     

    They'll do their best to help you with this from there. 

    - EA_Lanna

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