Forum Discussion

0jbq448zpowx's avatar
0jbq448zpowx
Newcomer
2 hours ago

Purchase error 20005. Some store items cannot be purchased.

I am experiencing an issue when trying to make purchases in FC Mobile on iOS.

Every time I try to buy certain items in the in-game store, I receive the following error message:

“Purchase Failed. Please sign in to your app store account and try again.”
Support Code: 20005

I have already tried the following:

  • Signed out and back into the App Store.
  • Signed out and back into Game Center.
  • Restarted my iPhone.
  • Reinstalled FC Mobile.
  • Changed App Store region and switched it back.
  • Added funds to my Apple ID balance.
  • Successfully completed other purchases before, so my payment method is working.
  • No pending transactions appear in my Apple purchase history.

The issue still persists and I am unable to purchase some items in the store.

Device: iPhone 12 Pro Max
Platform: iOS
Game Center ID: Lamiable

My UID: 

1102928851542147072

Could you please check whether there is any purchase restriction, account issue, or store synchronization problem on my FC Mobile account?

No RepliesBe the first to reply