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lqetvq63aszt's avatar
lqetvq63aszt
Newcomer
1 month ago
Solved

Purchase pending

Im trying to buy fc points but it says purchase pending on the item I want to buy. I clicked purchase earlier but didn't actually pay and now, I went to actually pay but it says pending. I checked my search history, it says transaction failed so there's no way to pay

  • Hi there — thanks for joining our forums.  If your transaction was cancelled only recently, it may still be processing. Please log out and sign back in on the store’s website.

    If the issue remains after 24 hours, use the option at the bottom of the store’s website to contact the team so they can check your account.

4 Replies

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  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    1 month ago

    Hi there — thanks for joining our forums.  If your transaction was cancelled only recently, it may still be processing. Please log out and sign back in on the store’s website.

    If the issue remains after 24 hours, use the option at the bottom of the store’s website to contact the team so they can check your account.

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    3 days ago

    Hi lqetvq63aszt​, just checking in!

    It's been a bit since this discussion was last active. I hope that means you were able to sort things thanks to the advice EA_Pulsar​ shared. I'll close this here as a result. Thanks and happy gaming. o/

    - EA_Lanna

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