Forum Discussion

Re: Retro Stars Unable to Claim All Clear Reward Stoichkov

I've completed level 4 arcades challenge including the level 4  mascherano exchange  in retro stars chapter unfortunately it's not reflected on quest and I'm not getting the rewards after waiting for 30days it's so much frustrating, pleas fix these bugs asap. 

18 Replies

  • XYNZNAET1234's avatar
    XYNZNAET1234
    2 years ago

    Help. The retro stars quest is not completed, although I have completed everything!!

  • murugaraj137's avatar
    murugaraj137
    2 years ago

    Product: EA SPORTS FC Mobile
    Platform:Android
    What's your device's make and model? Samsung galaxy S7
    What's your device's firmware? Android 13
    What is your game version? Ea fc mobile 24
    In what game mode did the bug occur? Live Event
    How often does the bug occur? Rarely (0% - 9%)
    What happens when the bug occurs? Couldn't open rewards
    What time did you see the bug? (HH:MM AM/PM) 12:10 PM

    I've completed all the games in retro Stars arcade event, but not able to open stoichkov reward and quest reward for completing lvl 4 games. I've attached the screenshots for reference.

    Kindly check and resolve soon 

  • cmonks227's avatar
    cmonks227
    2 years ago

    I've completed all skill games,head 2 heads, exchanges and events for all 4 weeks on retro acarde and it's not registering it as complete. I did it all I one run I could only access the continue icon but the free 98 to 100 retro player still says locked until completion of all 4 weeks skill games matches.  Bro I've re checked like 1000 times and reset app like 15 still bit registering as completed

  • h20zhmsakcdn's avatar
    h20zhmsakcdn
    2 years ago

    I finished all retro stars Arcade 1 to 4 challenges but reward not open kindly check this and solve as soon as possible thanks 

  • mendozzamagic's avatar
    mendozzamagic
    Hero+
    2 years ago
    @cmonks227 There is a bug with claiming 99 player and the quest, but the generic player pack should be working … can you show us a screen shot of what you can’t claim - thanks 🙏
  • pf9qg537bbe1's avatar
    pf9qg537bbe1
    2 years ago

    I have finished all the skill games and matches, but I am unable to claim the 99 player. Could you help me with this please?

  • h20zhmsakcdn's avatar
    h20zhmsakcdn
    2 years ago

    No reply or suggestions from Team ea kindly help us after completing all challenges from Retro Stars all levels rewards can't claim what to do 

  • ninjavibe76's avatar
    ninjavibe76
    Seasoned Adventurer
    2 years ago

    I have the same issue. Have cleared everything but can’t claim the ”Retro Stars Match” in the ”Retro Stars Quest”

  • xo74e2o828e2's avatar
    xo74e2o828e2
    Seasoned Rookie
    2 years ago

    Those are the rewards I can't claim

  • Crump1234's avatar
    Crump1234
    2 years ago
    Same here. Both all clear rewards unlocked, but the quest/Stoichkov didn't unlock.
  • gh2m250ujog4's avatar
    gh2m250ujog4
    2 years ago

    I am having the same problem with opening the Stoickov pack 99Ovr rated. I have completed all four levels in arcade as well as h2h but still it isn't opening. 

  • Whitefox2323's avatar
    Whitefox2323
    2 years ago

    why Stoickove cant claim after i finish the arcade

  • cmonks227's avatar
    cmonks227
    2 years ago

    It keeps saying files too large so Here is 1 proving I completed everything because if I didn't it wouldn't unlock the stupid icon thing that is available upon completion  of all 4 weeks .   And the quest page 

  • cmonks227's avatar
    cmonks227
    2 years ago

    This is what I thought was 98 to 100 player nut it's still locked

  • Correction....i meant the stoivich  not 98 to 100 player sorry shifty memory I just knee the quest  isn't saying complete for week4  which now I can't access the rewards for finishing all quest for event and  the stoivich or whatever his name is

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