Game loading screen - "Choose Account"

Recently, I've been trying to play some fc mobile, but I've been hit with a screen where it tells me to choose between my guest account(the one I've been playing on this whole time, with 116 ovr) and a google play account, that I didn't even know existed(with 78 ovr).

But, before it even lets me choose one, it stars to load endlessly... I've kept my game on for 15 minutes and it was still loading... For a split second, it doesn't show the loading, and I tried to press my account as fast as possible, but it doesn't let me... 

I don't know what to do since it is a guest account and I don't want to risk losing it by deleting the game, since I have spent money on it...

I wish to get a reply as soon as possible! 

Hey there. Just to clarify, which account did you previously use to link your FC Mobile progress? Was it your EA Account, Google Play, Apple Account, Game Center, LINE, or Facebook? Are you able to log in to those services or test it on a different device?  

I am facing a login issue in FC Mobile. Every time I try to open the game, it gets stuck on the login/loading screen and does not proceed further. Because of this, I am unable to access my account and play the game.

Steps Tried:

Restarted the game multiple times

Checked internet connection (stable)

Restarted device

Result:

The issue still persists and I remain stuck on the login screen.

Expected Result:

The game should load properly and allow me to enter and play.

I can't login to my EA acc

Hey Competer18​,

Are you still having troubles when you try to link your account? If so, could you try connecting with your mobile data instead of your wifi to see if that solves the issue?

Hey everyone. I’ve merged your posts into this thread to make it easier for us to communicate and track this issue.

To help the team investigate, could you please confirm the following:

• Did you recently change the Google Play account used in the Google Play Store app?
• Did you see any error message in-game before the account got stuck?
• At the “Choose account” step, are you selecting one of the accounts shown and still getting stuck? If so, which account are you selecting when trying to continue?
  
  

Thanks in advance for the extra details.