Forum Discussion

Re: Trick or treat event bug

@MannyWells in your screenshot you have no pumpkins - you need 120 to progress to the next level.

Once you have them, record video of you trying to get through to the next level and we an see what is happening.

As far as i am aware this has not been reported as an issue elsewhere, but also elsewhere others may not have completed everything on the level like you have??

7 Replies

  • MannyWells's avatar
    MannyWells
    12 months ago

    I can't do a screen recorded video because the format is not supported here it's an MP4 file but I will take a screenshot now of the number of pumpkin I have is 400 and what happened after I click the exit of floor one just now. Thank you Mendozza

  • mendozzamagic's avatar
    mendozzamagic
    Hero+
    12 months ago

    @MannyWells Thanks mate - will pass it on

    one last question though - what happens when you press on the floor two button that is off to the left of that “doors” panel … can you please show some screenshots of that 

  • MannyWells's avatar
    MannyWells
    12 months ago

    I've Already completed the floor 2 as seen in the screenshot here and gotten the milestone reward but I'm still unable to complete the exit of floor 1, please make sure this gets sorted out soon cause this event ends this week, and I won't be able to get the final icon reward without clearing each floor

  • mendozzamagic's avatar
    mendozzamagic
    Hero+
    12 months ago
    @MannyWells wait - if you have completed floor two then you have already exited floor one and that is why it tells you that you can't claim it again - once completed you use the tabs to the side to open the respective floors, not the door at the bottom right corner
  • mendozzamagic's avatar
    mendozzamagic
    Hero+
    12 months ago

    @MannyWells So the issue is that you have completed floor 1, but have been unable to claim the floor one completion reward?

    If so - contact customer service and tell them that you have rewards not received - don't mention the word bug

  • MannyWells's avatar
    MannyWells
    12 months ago

    The meaning of dbms is.
    It's a data base management system that controls and organizes all the activities of the game.

    You have been disconnected from the server that is why and you need to be connected back

  • mendozzamagic's avatar
    mendozzamagic
    Hero+
    12 months ago
    @MannyWells don’t pay third parties to clear bugs for you - they can’t, all they can do is take your money and possibly your account

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