redeem code UI issue

Hi EA sports devs/mods. 

For like the longest time ever, i've had this bug where everytime i went into the FC Mobile code website (to perhaps redeem a code that gave us gems, or free players, etc.) it always shows the captcha as a blank space, and doesn't allow me to redeem my code (since you have to complete captcha to even redeem code)

this does not affect my FCM gameplay, but it makes me miss out in important rewards (code i was gonna redeem is "BUNDLEBOOST")

note: my account's user has been censored for privacy reasons, and to make sure people don't use my username in scams and get me hacked.