Re: Problems with the BRIGHTLIGHTS code redemption and the webstore.

Good afternoon the help team,I have an issue.Yesterday I redeemed rewards using a redeem code BRIGHTLIGHTS but the item packs didn't get credited to me.

I can't see them in my EA game play inbox to collect them.Can you help me solve this problem as soon as possible please,my email is, mailto:[edit: email address removed]

Thank you I am looking forward to your positive action on this.