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8cs74wbt7tn0's avatar
8cs74wbt7tn0
Seasoned Newcomer
1 month ago
Solved

Report on locked club

Dear EA Sports Support Team,

 

I hope you are doing well.

 

I am writing to report an issue with my FC Mobile account. The Club Mode in my game is currently locked, and I am unable to access it. When I tap on the Club section, nothing happens, and it remains inaccessible.

 

I have attached a screenshot for your reference showing that the Club feature is locked on my account.

 

I have not violated any game rules, and I am unsure why this restriction has been applied. I kindly request you to review my account and unlock the Club mode as soon as possible.

 

My details are as follows:

 

  • Username: DON
  • Level: 31
  • Platform: iOS

 

 

Please let me know if you require any additional information.

 

Thank you for your time and support. I look forward to your response.

 

Sincerely,

Malik Hamza

ios
  • dzrtr's avatar
    dzrtr
    1 month ago

    If you were suspended, you wouldn't be able to access the game at all. This looks to be an issue with your game/device. 
    Since it's on IOS, I'd link the account correctly to your EA account or Facebook then reinstall. 
    You could try raising a ticket with the EA helpdesk, but they are likely going to ask you to reinstall anyway. Make sure you link the account before taking any action.

3 Replies

  • 8cs74wbt7tn0's avatar
    8cs74wbt7tn0
    Seasoned Newcomer
    1 hour ago

    My problem is not solve. Still my club is lock how can i built my lineup! 

  • dzrtr's avatar
    dzrtr
    Hero
    1 month ago

    If you were suspended, you wouldn't be able to access the game at all. This looks to be an issue with your game/device. 
    Since it's on IOS, I'd link the account correctly to your EA account or Facebook then reinstall. 
    You could try raising a ticket with the EA helpdesk, but they are likely going to ask you to reinstall anyway. Make sure you link the account before taking any action.

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