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pg706enr973w's avatar
pg706enr973w
Newcomer
19 hours ago
Solved

Someone Exchanged my players

Hello. Someone used my account and exchanged my players by mistake.
I had TOTY Lamine Yamal 121 OVR and Festival of Football Messi 118 OVR.
They were exchanged for 07 tokens without my permission.
Can you please check my account and help restore them?

  • Hey, sorry this happened. Unfortunately we can’t reverse or restore Exchange transactions (players swapped for tokens) once they’re completed.

    If you think someone accessed your account, please secure it right away by changing the password on the EA Account , Google Play, Game Center, or Facebook, depending on the profile you used to link your game account. If you still need more help securing your account, you can contact EA Help through the in-game Help/Support option.

1 Reply

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    4 hours ago

    Hey, sorry this happened. Unfortunately we can’t reverse or restore Exchange transactions (players swapped for tokens) once they’re completed.

    If you think someone accessed your account, please secure it right away by changing the password on the EA Account , Google Play, Game Center, or Facebook, depending on the profile you used to link your game account. If you still need more help securing your account, you can contact EA Help through the in-game Help/Support option.

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