I have buyed star pass with 10k gems,and i didnt recive rewards with star pass...
(CM: Edited to add more context to thread title)
Hi 3rouwd5fp6l6,
Good, keep a note of that User Id somewhere you can easily find it. The support team will ask for it and it'll help them locate the account. I'll edit it out of your post in the meantime to help keep it private.
You can reach them using the steps in the guide I shared. Click on this link and follow the steps:
Community ManagerHi 3rouwd5fp6l6,
We can't look into missing content through the forum. Could you reach out to our support team directly, please, with your User ID? They'll do their best to assist you from there.
Thanks,
- EA_Lanna
How i can contact them? My user id is snip
(CM: Edited to remove User ID. Keep it secret, keep it safe! 🧙♂️)
Community ManagerHi 3rouwd5fp6l6,
Good, keep a note of that User Id somewhere you can easily find it. The support team will ask for it and it'll help them locate the account. I'll edit it out of your post in the meantime to help keep it private.
You can reach them using the steps in the guide I shared. Click on this link and follow the steps:
