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oa7wzata60p3's avatar
oa7wzata60p3
Rising Newcomer
1 day ago

Quest not working - empty quest page

Hello, so my quest have not been working ever since the new update, what can I even do to get it back? I’m so frustrated by it and need guidance please. 

5 Replies

  • When I open the quest it's don't have any task to do and I can't claim it

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    1 day ago

    Hi there and thanks for reaching out. This issue has already been reported to the team. The Claim button may remain active even after all available quests have been completed, which seems to be the case for you. 

  • Why my quest log stays like this ? I cant claim or do anything . Help please

  • Hello EA Support,

    My FC Mobile account has a bug where the Quests section is completely empty and not loading. Other sections of the game work normally.

    Date I see the the bug: 22/05/2026

    Account Name: sam3

    User ID: removed

    Device: Moto g85

    I already tried:

    - Reinstalling the game

    - Clearing cache

    - Changing language

    - Refreshing login

    - Switching internet connection

    The issue still exists only on my main account. On the same device, my second account loads quests normally, so this is clearly an account-side issue.

    Because of this bug, I am missing daily and event quest rewards, progression, and limited-time content. Please investigate and restore the missing quests. I also request fair compensation for the rewards and progress lost during the bug pe

    riod.

    Thank you.

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    7 hours ago

    Hi, I’ve merged your posts into this thread to keep everything in one place. You can find the explanation in the reply above. Let me know if you have any additional questions.