Forum Discussion

m0p6cjblhk8j's avatar
m0p6cjblhk8j
Newcomer
6 days ago

Star Pass Silver Issue

I didn’t get my 899 silver when I purchased the star pass. I got everything except the star pass and I have proof of the purchase.

* removing purchase details 

1 Reply

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    6 days ago

    Hey m0p6cjblhk8j​. If you experience any issues with your transactions, please start with a few basic troubleshooting steps: log out and sign back in, then clear the cache. If that doesn’t help, please follow the guide on our forum. 

    Missing or Failed Purchases