Subject: Formal Appeal Regarding Account Suspension – FC Mobile

Dear EA Support Team,

I hope this message finds you well. I am reaching out to respectfully request a thorough review of my EA account, which was recently suspended and is currently displaying the error code 0x00102710.

I believe this action may have been applied in error, so I would like to provide a clear explanation of my situation in hopes of resolving the issue:

1. I have never used any form of cheating software, exploits, scripts, or unauthorized third-party tools while playing FC Mobile.

2. I have not engaged in any form of illegal coin purchasing, transferring, or selling.

3. I play strictly on my personal device and have never modified game files, installed suspicious apps, or used tools that could affect gameplay.

4. I always make a conscious effort to follow EA’s Terms of Service and have never intentionally violated any guidelines.

Additionally, the game did not indicate how long the suspension would last, which makes it difficult for me to understand the specific reason behind the action taken. Because of this, I kindly request your team’s assistance to:

Conduct a detailed review of my account

Clarify the exact reason for the suspension

Reinstate my account if the review confirms that no violations occurred

Below are my account details for your reference:

Player Name: starzx11

Device: Tecno Spark Go 2024

Region: Philippines

Thank you very much for taking the time to review my case. I sincerely appreciate your assistance and look forward to your response.

Warm regards,

Reiss