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dgn1es77nnrt's avatar
dgn1es77nnrt
Rising Novice
1 day ago

Super fast wifi or network but 999 ping and connection lost

Since 28 may update, i am facing ping and connection lost issue during gameplay. Please solve it as soon as possible.
android
crashing
EA_Pulsar's avatar
EA_Pulsar
Icon for Community Manager rankCommunity Manager
18 hours ago

Hi there. Sorry to hear you're experiencing connectivity issues since the update.  Could you please try these basic Android troubleshooting steps first and let me know if that improves things for you:

  • Fully close FC Mobile and relaunch the game.
  • Restart your device.
  • Switch between Wi-Fi and mobile data (both 4G and 5G, if possible) to see if the issue persists on both connections.
  • Disable any VPN or network optimisation apps if you're using them.
  • Make sure OS is updated to the latest version available

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