Forum Discussion

Seasoned Newcomer

2 days ago

Solved

Suspended for no reason

It's showing "Your account has been banned for an hour." No specific time or days are mentioned. . I cannot log in to my account because of the suspension. I don't understand if it's a ban or a suspended penalty.EA technical team, Just check my account; I don't have any penalty in penalty history. I want to know, how can I remove the suspension from my account? totally unacceptable without any warning how EA can ban older user accounts from playing FC Mobile since For a very long time, I have not been doing any violence or any harassment. to the other user, please help to get my account .

android

EA_QueenBee
2 days ago
Hey 8qi7za27mvc3,

Unfortunately we can't help with bans here on the forums. I'd recommend reaching out to our terms of service team, they can take alook into this for you.

2 Replies

EA_QueenBee
Community Manager
2 days ago
Hey 8qi7za27mvc3,

Unfortunately we can't help with bans here on the forums. I'd recommend reaching out to our terms of service team, they can take alook into this for you.
8qi7za27mvc3
Seasoned Newcomer
2 days ago
FC Mobile account has been suspended. I believe this suspension may have happened by mistake. I always play the game fairly and I have never used any hacks, cheats, or illegal tools.

I respect EA’s rules and I enjoy playing FC Mobile regularly. If there was any unusual activity detected, it may have been caused by network/VPN or automatic login issues.

I kindly request you to please check my account again and remove the suspension.

I’d be very grateful if you review my account and allow me to continue playing normally, because that game is my everything whenever I come back from work the game always makes me smile.

It's showing "Your account has been banned for an hour." No specific time or days are mentioned. . I cannot log in to my account because of the suspension. I don't understand if it's a ban or a suspended penalty.EA technical team, Just check my account; I don't have any penalty in penalty history. I want to know, how can I remove the suspension from my account? totally unacceptable without any warning how EA can ban older user accounts from playing FC Mobile since I have not been doing any violence or any harassment. to the other user, please help to get my account .

I started playing this game in 2019 but this make me sad