System error when receiving league points

After the end of the season, I was in 1st place in the league. According to the rule, you still needed to have 100 people in the league. The condition was also met. I logged in when the divisions were reset to get all the rewards at once, but I haven't received my league points. I have photo proof that I was in first place, and this isn't the first time this has happened to me. I want my promised bonus league points.