The game won’t start
“I have a problem. The game won’t start. Please fix it.name Aldo2006
CM: Edited to update thread title to include more information
Forum Discussion
1 Reply
EA_PulsarCommunity Manager
Hi there. Sorry to hear you're having trouble launching the game. Could you tell us exactly what happens when you try to start it? For example:
- Does the app crash immediately?
- Does it get stuck on the loading screen?
- Do you see any error messages? If so, what do they say?
- What device model are you using, and what version of Android/iOS is installed?
In the meantime, please go through the troubleshooting steps in this guide and let us know whether any of them helped: