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wz41a7owmbjt's avatar
wz41a7owmbjt
Rising Newcomer
3 months ago
Solved

the screen freezes

Hello sir 

My EA sports id : ali_matiya 

When I start the game, it opens easily, but after the match finishes, a bug occurs and the screen freezes there."

 

CM: Edited to update thread title to include more context 

  • Hello! I’m sorry to hear that you’re experiencing troubles with the game. To help improve performance, please try clearing up some storage space, closing any background apps, and making sure that both your game and device operating system are fully updated. Below is a list of steps you can follow to troubleshoot the issue.

    Mobile Troubleshooting Guide

1 Reply

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    3 months ago

    Hello! I’m sorry to hear that you’re experiencing troubles with the game. To help improve performance, please try clearing up some storage space, closing any background apps, and making sure that both your game and device operating system are fully updated. Below is a list of steps you can follow to troubleshoot the issue.

    Mobile Troubleshooting Guide