Description: I am unable to add players to substitution slots. Bench players are visible but when I tap on them or try to add them, nothing happens.
Steps:
1. Open My Team
2. Go to substitutes section
3. Try to add player
Expected: Player should be added to substitution slot
Actual: Players are not getting added, no response on tap
Device: Samsung F15
Game Version: 27.9.01
Community ManagerHey 4ia8btjksqmp. Thanks for sharing the video. Please try clearing the cache data, or create a new lineup, then check whether you’re able to move your items.
Hi, I tried clearing cache and creating a new lineup, but the issue still persists. I am still unable to add players to substitution slots.
I also tried this in UEFA Champions League Tournament, and the same problem occurs.
Please check this issue further.
Community ManagerThanks for checking. Could you please confirm your device model and the version of the operating system currently installed? Is everythgin, including the game, updated to the newest version?
Device Model: Samsung F15
Operating System: Android 16
Yes, everything is updated to the latest version, including the game.
Community ManagerHey. Just wanted to check in and see if you’re still experiencing this issue.
Hi, yes, I am still experiencing the issue.
I am still unable to add players to substitution slots. The problem is occurring in all modes.
Please let me know if you need any more information from my side.
